Hosting Support

The information below applies to customers who have purchased our web hosting package and not to customers who have purchased Total Control.

Accessing your online control panel

You can access your control panel by entering this address into your web browser.
http://cp.yourdomain.com (where yourdomain.com is replaced with your actual domain name)
then type in the username and password that was supplied to you when the account was set up.
Within the control panel you can alter the settings of your account.

FTP access

You can upload to your site using an FTPC and entering
Hostname: ftp.yourdomain.com (where yourdomain.com is replaced with your actual domain name)
Username: (the username supplied when your account was set up)
Password: (the password supplied when your account was set up)

CGI Scripts

The first line of your script should read #!/usr/bin/perl. The version of Perl installed is V5. The path to Sendmail is /usr/sbin/sendmail.

If your formail script, or any other script won't work, try the following.

Make sure you uploaded your script using Ascii and not Binary mode.
Make sure you've set the script file permissions to 755.
Make sure the first line of the script reads #!/usr/bin/perl
Make sure you have the correct path for Sendmail.
Make sure you have the correct address for your script on your HTML form.
Make sure the name and the case of the letters on your HTML form match those of the script.
Contact the author of the script to check for any bugs in the script.

Setting up your e-mail client to receive mail from your domain

If your require advice on setting up your e-mail client go to this page.

Frontpage Extensions

You can install Frontpage Extensions from within your control panel.

PHP pages

You can construct PHP pages using a standard text editor then save them with a .php extension. At the point where you require PHP code to start use this tag <?php and where you want the code to stop use this tag ?>.

MySQL

You can set up a MySQL database from within your control panel.

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